Managing your subscription

Get an overview of your current subscription and see who can manage it.

Table of contents

    Managing your subscription

    To manage your subscription:

    1. Click your initials in the bottom left corner.
    2. Choose Subscriptions.
    3. On the Subscriptions screen, choose a subscription.

    A list of subscriptions

    An overview of the selected subscription will open, showing the Usage report tab.

    Managing projects under your subscription

    When you switch to the Projects tab of a subscription, you will see all projects under that subscription. Here you can easily see and manage your languages and users across your subscription. Unlike on the My projects page, you will not see projects from other subscriptions. 

    You can also create new projects from this tab by clicking Create new. Any projects you create here will be automatically added to the current subscription.

    Creating subscriptions

    To create a new empty subscription:

    1. Click your initials in the bottom left corner.
    2. Choose Subscriptions.
    3. On the Subscriptions screen, click Create new.
    4. Enter a name for your subscription.
    5. Select the checkbox to agree with the Terms of Service
    6. Click Create subscription.

    Your new subscription will use the Starter plan, starting a new billing period effective immediately. The subscription won't contain any projects and you'll become its admin.

    Note: To cancel your subscription, contact our support team using the chat button in the bottom right and we will remove the subscription for you.

    Subscription admins

    When you switch to the Admins tab in a subscription overview, you will see a list of subscription admins.

    A subscription admin is an active user who can do the following:

    Subscription admins receive all billing notification emails (for example, usage reports) for the given subscription.

    Subscription admins are listed as Project managers in the projects created under the subscription and cannot be removed by other Project managers.

    Adding subscription admins

    To add a subscription admin:

    1. Navigate to the Admins tab.
    2. Click Add admin.
    3. Fill in the new admin's email, first name, and last name.
    4. Click Send invitation.

    Removing subscription admins

    To remove a subscription admin:

    1. Navigate to the Admins tab.
    2. Select the admin you would like to remove.
    3. Click Remove.
    4. (Optional) If you would like to also deactivate the selected admin in all of your projects, select Yes, deactivate the user in all projects.
    5. Click Remove or Remove and deactivate (based on whether you did step 4) to remove the selected admin.

    What's next?